Proposed Solution
1. Call your own landline number from another line or cellphone to test if the telephone instrument rings. If so then it is unlikely that there is anything wrong with either the instrument or Telkom line.
3 If the problem is resolved then the telephone instrument is likely to be faulty and will require replacement or repair. To find your nearest Telkom Direct Shop please follow this useful link
To find your nearest Telkom Direct Shop please follow this useful link If the problem persists and you still receive no tones after dialing then the Telkom line is possibly faulty. Report fault to Telkom.
Other possible solutions for no outgoing calls:
1. Account Related
2. Instrument Key Pad faulty (Listen for Tones when pressing keys)
3. Old phone keypad locked ? New phones PIN Lock.
4. Equipment faulty ? Test with proven instrument
Replace the LAN card. Check the LAN card's user manual for more information.
If the speed test indicates that your line speed is slower than the expected line speed, include the speed when reporting any faults to Telkom.
If one site is giving you problems, but others are fine this implies that your connection is OK and that there might be a problem on the particular site. Do not log a fault, but contact your ISP to investigate this matter further
Ensure that you have no spy/malware processes running in the background as this can use your resources and create the illusion of a slow connection.
Some instruments have a security feature that requires a key to unlock the keypad