WorldCall

Product overview

Telkom's WorldCall service helps you to stay in touch with your family, friends, the office or whoever you want to call, from wherever you are. Now you can call anywhere from home or abroad at any time. It couldn't be easier. Just dial the applicable access number from any tone-dial phone and make your call. The three WorldCall Calling cards allow you to call from anywhere within South Africa to any number in South Africa and anywhere in the world where Telkom offers telephone service. The full range of WorldCall products allow you to call South Africa from 52 countries around the world.

View Tariff Prices calling to South Africa from listed countries

more about the product

Three WorldCall Calling cards
	The WorldCall Charge Card This card is issued to you free of charge, in the name of your business, own name or a family member's name, each with their own permanent card number. To protect your card from unauthorized usage each card has its own PIN. The card is linked to your Telkom telephone account for billing purposes. Now you can have cards for your executives, sales force or any other employees who need to stay in touch with the office in South Africa or abroad. To use the WorldCall Charge Card is very easy, simply dial the applicable toll-free access number 10137 and follow the voice prompts. There is no need to insert the card into a card phone. The WorldCall Charge Card is ideal for the business traveler, especially if you are frequently travelling overseas. You can call South Africa from 52 countries including most major countries. Because you are paying Telkom published rates, there are no currency conversions and nasty surprises afterwards. You know upfront what you will pay.
	The WorldCall Prepaid Calling Card This card is Telkom's prepaid voucher option in the WorldCall range. It is ideal for those who want to stay in touch without having to bother with account payments or topping up a Rechargeable card. It is very easy to use - simply dial the applicable toll-free access number, enter the voucher number and follow the voice prompts to make that call.
	Rechargable Prepaid Calling Card This card will enable you to perform WorldCall airtime recharges without the need to buy physical or electronic vouchers. You can top-up online using your credit or by visiting any Telkom direct Shop. To enable online transaction, kindly register online, by logging on to telkom.co.za, registering with relevant financial institution. On transacting the recharge amount will be immediately applied to your card and be available for making calls. The rechargeable card has the look and feel of a credit card with a 12 digit card number, which allows you to keep your number forever. You will now have your own "permanent" calling card and account number that can be recharged over and over again.

Three WorldCall Calling cards

The WorldCall Charge Card

This card is issued to you free of charge, in the name of your business, own name or a family member's name, each with their own permanent card number. To protect your card from unauthorized usage each card has its own PIN. The card is linked to your Telkom telephone account for billing purposes. Now you can have cards for your executives, sales force or any other employees who need to stay in touch with the office in South Africa or abroad.

To use the WorldCall Charge Card is very easy, simply dial the applicable toll-free access number 10137 and follow the voice prompts. There is no need to insert the card into a card phone. The WorldCall Charge Card is ideal for the business traveler, especially if you are frequently travelling overseas. You can call South Africa from 52 countries including most major countries. Because you are paying Telkom published rates, there are no currency conversions and nasty surprises afterwards. You know upfront what you will pay.

The WorldCall Prepaid Calling Card

This card is Telkom's prepaid voucher option in the WorldCall range. It is ideal for those who want to stay in touch without having to bother with account payments or topping up a Rechargeable card. It is very easy to use - simply dial the applicable toll-free access number, enter the voucher number and follow the voice prompts to make that call.

Rechargable Prepaid Calling Card

This card will enable you to perform WorldCall airtime recharges without the need to buy physical or electronic vouchers. You can top-up online using your credit or by visiting any Telkom direct Shop. To enable online transaction, kindly register online, by logging on to telkom.co.za, registering with relevant financial institution. On transacting the recharge amount will be immediately applied to your card and be available for making calls.

The rechargeable card has the look and feel of a credit card with a 12 digit card number, which allows you to keep your number forever. You will now have your own "permanent" calling card and account number that can be recharged over and over again.

Features & Benefits

Features

You have a choice between 3 calling cards, the WorldCall Prepaid calling card, Charge card or Rechargeable card.

Simply phone 10136, enter your card number and make that call. If you are using a Charge Card dial 10137.

Call from any tone-dial telephone in South Africa.

When travelling internationally, make that family or business call to South Africa from 52 countries. You can also call any international destination from these 52 countries including the country that you are visiting.

Default to operator: The WorldCall operator service is available 24 hours a day to assist you in case you experience difficulties using your card. If you call from a rotary-dial telephone your call will automatically be routed to an operator.

It is possible to dial 086 numbers, allowing you to surf the Internet, participate in competitions, do your telephone banking or contact a help desk where 086 numbers are published.

Features

Auto Redail	X	X	X
Follow-on calling	X	X	X
Auto-restart	X	X	X
Default to operator	X	X	X
Multiple cards linked to one account	X
Speed dial	X
Voice or Fax message retrieval	X	X	X
Opening and closing balance announcements		X	X
Rechargeable			X
Top-up value			X
PIN			X

Terms	Descriptions
Auto-redial facility	If the number you have dialed is busy, you can automatically redial by pressing 2, without having to hang up and start again.
Follow-on calling	Avoid repeated surcharges that some hotels levy on toll-free calls, by making a follow-on call without hanging up in between. Simply press 1 after your last call and follow the instructions.
Auto-restart	If you make a mistake while entering your card or telephone number, you can correct your mistake without hanging up and starting again & simply press * and follow the instructions.
Default to operator	The WorldCall operator service is available 24 hours a day to assist you in case you experience difficulties using your card. If you call from a rotary-dial telephone your call will automatically be routed to an operator.
Speed dial	You can program up to 3 most frequent dialed numbers that are associated with short speed dial codes.
Multiple cards linked to one account	Residential and Business customers can have more than one card linked to a telephone account, a card for each member of the family or employee in an office.
Voice or Fax message retrieval	You can link your Telkom Call Answer or Fax Answer service to your WorldCall Charge Card.
Opening and closing balance announcements:	You can link your Telkom Call Answer or Fax Answer service to your WorldCall Charge Card.
Rechargeable	Recharge your card conveniently with your credit card: To buy: Visit your nearest Telkom direct shop: Find *your nearest Telkom direct* shop** You can also do top-up transactions with cash at your nearest Telkom direct shop.
Top-up value	Top-up from R10 up to R200 per transaction with your credit card.
PIN	Permanent card with 12 digits and your own 4 digit PIN number.

Benefits

Convenience and peace of mind: Call from the safety and comfort using the tone-dial telephone whether it is from a business, hotel or even a friend's phone.The card can also be used from Telkom's PrepaidFone or from Public phones.
Cost saver:Avoid cellular roaming or hotel costs.
Nationwide coverage: Call from all corners within South Africa to any destination.
Worldwide reach.When travelling abroad you can call South Africa or any International destination from 52 countries.
Telkom rates: All calls are charged at our rates, thus no currency conversions or hidden surprises.
24-Hour operator service: Assistance is available when help is required to make a call.
Call to any destination in the World from South Africa or from these 52 countries.

Benefits

Convenient billing	X
Cost management tool	X
Free of charge	X
Secure	X		X
Multi Linked	X
Budget tool	X	X
Gift	X	X	X
Emergency tool	X	X	X
Applicable to anyone	X	X
Company Employees	X	X
Travelling	X	X	X
Tourists	X	X
Permanent	X		X
Online function			X
NO Transaction Cost when doing a top-up			X
Convenient card number			X

Terms	Descriptions
Convenient billing	Charges are either debited to your business or residential telephone account, but itemized separately for easy record keeping and cost control.
Cost management tool	Different credit limits can be set per card to suit your business requirements or life style. In addition access to certain numbers can be restricted or calls could be allowed to certain numbers only to control cost.
Free of charge	Get your permanent Charge Card and number free of charge.
Secure	To protect your Rechargeable card from unauthorized usage, each card has its own PIN.
Multi Linked	More than one card can be linked to one telephone account. Provide all your staff with a card and set a monthly credit limit.
Budget tool	It allows you to make calls within your own financial ability.
Emergency tool	Link family members with each other when necessary.
Applicable to anyone	The advantages of the WorldCall Prepaid Calling Card extend to just about anyone and everyone: Parents - Parents can buy cards for their kids so that they can phone home from school, shopping malls or friends. Kids - They can use the cards to call their parents and friends. Mobile phones are not being allowed at some schools and such a card is the affordable way to keep in touch with parents. Cards can also be used as a telephone allowance. Students - They can use the cards to call parents and friends when they are at home or travelling abroad. People sharing an apartment and a phone - Ideal for such a set up. The owner of the phone can block it with BlockCall and every resident can use WorldCall Prepaid Calling Cards to make calls. No more arguments over the telephone account.
Company Employees	Some companies bar their telephone systems so employees cannot make private calls. Employees can then use WorldCall Prepaid Calling Cards to make their calls.
Travelling	Domestic travellers - Travellers can use the cards to call from hotel phones International travellers - They can use it to call South Africa or any other country in the World from 52 different countries.
Tourists	Foreign tourists - They can use the cards to call their home countries from South Africa.
Permanent	Keep your own "permanent" Rechargeable Card and number forever
Online function	Recharge your card from the safety and comfort of your home. No more visits to a retail store to purchase a Prepaid voucher.
NO Transtion Cost	Telkom will pay for the transaction fee
Convenience	12 digits on the card number making it easier and convenient when entering the number

Terms & Conditions

Please Note: ALERT to all WorldCall Customers

Under no circumstance must a customer disclose his WorldCall PIN to any party. Telkom will never request this information and will not be liable for fraud or misuse of the Card. If you experience any service problems, contact the Call Center on 0800 22 33 68 for assistance.

View Normal Telkom Terms and Conditions

Voice Services > Calling Plans

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