Telkom
Telkom Business
mainimage

Value Added Services > Voice Services

Call Feature Bundles

Check
Compatibility

Sonnet4

Service Overview

Telkom's Sonnet4 is a specially designed package consisting of 4 TalkPlus services. It is designed to help make your small business more efficient, more productive and, ultimately, more profitable. The four services are:

Features & Benefits

Features

Ensures you'll never miss a call :

  • IdentiCall lets you see who's calling you, can decide whether or not to take the call and how to greet the caller (except numbers restricted by the caller);
  • Call Answer acts as your personal voice-mail service, and gives you convenient access to your mailbox from any tone-dialling telephone, including a cellphone
  • WaitingCall lets you answer an incoming call while you're busy on the line, and gives you the option of putting your first caller on hold while you take the second incoming call;
  • ForwardCall diverts your calls to any number of your choice (local, national, international and cellphone numbers), so you don't have to wait by your telephone to receive important calls;
Benefits
  • Reduced monthly rental (cost effectiveness)
  • Mobility and confidentiality : Messages can be retrieved from any tone-dialling telephone by using your secret code.
  • For security: IdentiCall facility which enables you to see who is calling even before answering (except the caller’s number is restricted) can be used with any telephone when connected to the CLI type of telephone;
  • No missed calls : Full details of answered and unanswered calls are recorded, including the number of the calling party, time and date of the call - so you can call back when it suits you.
  • Freedom of choice : You can choose to answer the waiting call or it can be forwarded to your Call Answer voice-mail.
  • Control: You are in charge of the activation and deactivation of your service
  • Convenience : With ForwardCall your telephone is as mobile as you are, you do not have to wait for a call. Calls can be forwarded wherever you are, including international destinations and cellphones.

Terms & Conditions

Normal Standard Telkom Terms and Conditions
View Normal Telkom Terms and Conditions
Product specific Terms and Conditions
  • Customers should note that the stutter tone is the same for both ForwardCall and Call Answer
  • If ForwardCall is activated, IdentiCall, WaitingCall and Call Answer will not function.
  • Forward must be activated within 24 hours. redials
  • For you to use Sonnet you will require Caller Line Identity (CLI) compatible phone, a range of which is available from Telkom.
  • If Call Answer is activated Forward call has to be deactivated
  • If Call Answer is required to work with Waiting Call, Call Answer has to be deactivated on busy and then WaitingCall has to be activated.
  • Sonnet does not work over PABX and Primary Rate ISDN lines.

Related Products & Services

Telkom Tariff

You can find detailed price information on all of our offerings here:

View Telkom Tariff