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Fax on Demand

Product Overview

Allows customers to make faxed information available 24x7 to callers on demand. A convenient and cost effective way of delivering up-to-date information to anywhere in the world.

This product enables customers to dial your published Fax-on-Demand (FOD) number and arrange for documents to be faxed to them, without the need for you to answer their requests. They order their desired material (forms, product information, etc.) by following the instructions of a voice prompt.

Benefits

  • Allows you to make faxed information available to callers automatically on demand, without expending manpower;
  • Simply publish the FOD server's telephone number in your promotional material, together with the document ID that identify the various documents on offer: callers dial the number and select the documents they wish to retrieve by following a voice prompt;
  • Used by leading companies world-wide to provide information to customers, prospects, employees and other stakeholders. Information may take the form of data sheets, product support, forms of all types, financial data, etc;
  • A convenient and cost-effective way of delivering up-to-date information 24 hours a day, 7 days a week, to anywhere in the world;
  • Even changing and time-sensitive information can be updated as frequently as desired, by uploading new information from your fax machine to Telkom;
  • Fax your material either directly to the FOD server, or to a Telkom operator who will scan your documents and load them on the server for retrieval by customers;
  • Cut your mailing costs, handle more queries and create customer goodwill without employing more people (all you need is a Telkom digital automatic exchange line and a G3 fax machine);
  • Obtain information on prospects for follow-up and sales activities;
  • Enquirers receive material immediately on request when calling from anywhere in the world - all they need is a fax machine;
  • Enquirers can obtain the exact, up-to-date information they need, at the cost of a telephone call.