Telkom Business
For African & Global connectivity look no further than Global Services, brought to you by Telkom Business.
1. What are the different Classes of Services offered?
Telkom has optimized the performance requirements of business applications by adopting best practice class of service options:
| Coverage areas | |
|---|---|
| Class | Definition |
| Real Time | Optimized for packetized voice and other multimedia applications that are intolerant to delay and jitter. |
| Interactive Business Data | Suitable for interactive data applications requiring low loss and low latency e.g. interactive and transactional applications such as databases, Enterprise Resource Planning and Customer Relationship Management. |
| Bulk Business Data | Provides managed loss and delay for the majority of core business applications e.g. intranet messaging and intranet web. |
| General Data | No delay and loss guarantees but the capability to utilize any available bandwidth i.e. non-critical applications. |
The implementation of the above classes of service within a VPN manages traffic types effectively, thereby giving priority to mission critical applications. Telkom's management reports and proactive network monitoring orchestrate a well-managed VPN.
2. How does Telkom extend their services globally?
Telkom SA has positioned international IP MPLS nodes - two in America, one in the United Kingdom, one in Europe, one in Hong Kong that are diversely connected to two core nodes in south Africa. Through reputable partners, we are able to seamlessly extend Telkom's MPLS VPN reach to more than 100 countries, which includes more than 1000 cities.
Telkom SA further established strategic alliances with global operators to facilitate global reach regarding data networking and managed solutions. Careful consideration is taken when choosing these alliance partners to ensure best of breed solutions and capabilities. One of these alliances which are engaged to offer customers a seamless global solution is PCCW Global.
PCCW Global provide integrated global communications solutions with centers in Hong Kong, Herndon, Virginia in the US, London in the UK and Dubai in the United Arab Emirates – plus teams covering the Middle East, Africa, Europe, Asia and the Americas – PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers. Reaching more than 1,000 cities and 100 countries, the PCCW Global network supports a portfolio of integrated global communications solutions based on the latest IP, fiber and satellite transmission technologies.