TailorMade Fixed-Mobile Deal Contact Us Orders 10217 – Option 5 for ordering new Convergence Solutions Telkom Direct Store Find the nearest Telkom Direct store in your area. Telkom Business Sales – contact your relevant CAM or Sales Representative. Faults 10217 – select option 2 to report a fault on your fixed or mobile product/service Account Enquiries 10217 – select option 3 for account and billing enquiries